Frequently Asked Questions
Can you tailor my tour so that I can choose what to see and do?
Yes, we pride ourselves on putting together tailored itineraries for our customers. We have the necessary expertise to recommend accommodation, transfers, activities, guiding services, and the best location for your dinners.
Will it work out cheaper if I research and book my own trip?
There is a lot of what you can get from the huge destination portals, and so some of the most exciting experiences might be hidden behind a single link. We save you countless hours of research, the cost of telephone calls, and mistakes in travel. Our service might be even cheaper than booking direct.
Is it true that sites like booking.com and hotels.com offer the best hotel rates?
We have our own agreements with the major hotel chains and private hotels in Scandinavia. Very often you’ll get a better price by booking through us. In case you find an offer you like somewhere else, you are free to book the hotel yourself, or we can book it for you with no additional cost.
Will you advise me of any hidden charges I might incur with my trip?
Yes, we’ll make sure you know about any cancellation penalties and local restrictions. We’ll also advise you on what to wear for different activities and how to warn your guide that you are running late. We work hard to plan your journey scrupulously in order to avoid any nasty surprises.
Do you have a phone number so I can contact you on if something goes wrong?
We keep our helpline opened every day and always happy to answer your questions.